TELUS Health is the world’s largest employee assistance program provider, supporting teammates and their spouses, children, parents and parents-in-law at no cost.
Services are available over the telephone, in person, online and through a variety of health and wellness resources. Advantages include:
- A series of private sessions with an expert for each concern you are experiencing
- Online tools to help manage your and your family’s health
- Practical and fast support in a way that is most suited to you
- Exclusive perks and savings, including special deals, offers and discounts from top brands and retailers.
The EAP is designed to provide professional help in dealing with personal concerns that impact you or your family at home or at work. The EAP is available at 1-800-641-9684 or on the benefits website via UKG or by logging in to AMSURG-Benefits.com.
Teammates can invite up to five eligible dependents to create their own TELUS Health account. Dependents will still log in through the TELUS Health website.
See EAP Support In Action
When Life Gets Complicated, the EAP Can Help
You can count on the EAP for much more than mental health support. Here are a few examples of how the EAP helped these fictional AMSURG employees navigate life’s challenges.
Caroline
Preparing for a Major Life Transition
When Caroline received a promotion, she wanted support navigating new responsibilities and big financial decisions.
How the EAP helped:
- Career coaching for leadership skills
- Financial guidance on retirement planning
- Legal consultation for updating will and beneficiary documents
Bryan
Finding Reliable Childcare
When Bryan’s daycare shut down unexpectedly, the EAP stepped in to help him stabilize his routine at home and at work.
How the EAP helped:
- Childcare options from trusted providers
- Parenting coaching to create smoother daily routines
- Ongoing support to help Bryan balance caregiving and job responsibilities
Amara
Managing a Parent’s Health Decline
Amara was overwhelmed caring for her aging mother while working full-time.
How the EAP helped:
- Eldercare guidance and resource navigation
- Lifestyle recommendations to support mobility and nutrition
- Stress‑management tools to prevent burnout
Nate
Creating a Healthier Lifestyle
Nate wanted to improve his overall wellness but didn’t know where to start.
How the EAP helped:
- Nutrition support and simple meal planning
- Fitness coaching for sustainable routines
- Sleep improvement strategies to boost energy
Sofia
Handling a Landlord Dispute
After receiving a questionable rent increase, Sofia turned to the EAP for clarity and next steps.
How the EAP helped:
- Legal consultation on tenant rights
- Financial counseling to adjust her budget
- Personalized guidance during a stressful housing situation
Marcus
Facing a Family Emergency
When a sudden family crisis left Marcus responsible for his young nephew, he needed quick, trusted support.
How the EAP helped:
- Crisis support line for immediate guidance
- Childcare navigation for temporary care options
- Legal consultation to understand guardianship
EAP services are completely confidential and provide support 24/7/365 on:
- Counseling on Personal Issues
- Legal Information, Resources and Consultation
- Financial Information, Resources and Tools
- Information, Referrals and Resources for Work-Life Needs
- Online Information, Tools and Services
- Estate Guidance
Other TELUS Health Resources Include
Get Self-Guided Care with the CareNow Counselor-Assisted Program through TELUS Health
Explore clinically designed wellbeing content at your own pace with the added perk of a counselor to answer questions and help you stay on track.
- Message a counselor as you review resources and practice exercises.
- Schedule check-ins with a counselor to stay on track to meet your goals.
Contact
TELUS Health
Access from the Benefits Website via a direct single sign-on
1-800-641-9684
