Cigna Virtual Care Overview
Cigna Healthcare, in partnership with MDLIVE®, offers a wide range of virtual care services designed to make healthcare more accessible, convenient and affordable for you and your covered family members. Services are available by phone or video, in English or Spanish and include: Primary Care: Quick access to preventive screenings, chronic condition management, referrals, prescriptions and lab orders.
Urgent Care: Fast treatment for minor illnesses and injuries, including pediatric care, from the comfort of home.
Dermatology: No-appointment-needed care for skin, hair and nail conditions with photo uploads and treatment plans typically within 24 hours.
Behavioral Care: Private, flexible talk therapy and psychiatry sessions for issues like stress, anxiety, grief and depression. Whether you need care now or want to schedule a visit, virtual care makes it easy to connect with trusted providers—anytime, anywhere. Visit myCigna.com or call MDLIVE at 1-888-726-3171 when you need virtual care.
Getting Started is Easy!
Just register at mycigna.com once your coverage takes effect. Once you have registered, this site allows you to:
- Print temporary ID card(s).
- Compare costs for different medical services.
- Chat with a nurse.
- Organize your medical claims online.
- Find hospitals and physicians.
- Receive healthcare alerts.
- Take a Health Risk Assessment.
- Learn more about your medical plan.
- Learn about health conditions and treatment options.
Contact
Cigna One Guide representatives are dedicated to answering your questions before you are enrolled. Find a doctor, compare cost of
different medical services and get personalized useful guidance by phone.
